We Heera Agro Industries, supply the best products/accessories, so it is never matter of returning of goods by customers.
Return is a scheme provided to serve the customers in case of Faulty/Damaged/defective product delivered.
General Rules for a successful Return
In case of returns where you would like item(s) to be returned which were unboxed/opened by user return option available for following reasons only.
Your product will be checked for the following conditions:
|Correct Product||Name/ Image/ Serial No. / No. of Articles / Bar-code should match and MRP tag should be undetached and clearly visible.|
|Complete Product||All in-the-box accessories (like Starter kits, Instruction manuals, Chargers, Accessories, etc.) should be present.|
|Unused Product||The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).|
|Undamaged Product||The product should be undamaged and without any scratches, dents, tears or holes.|
|Undamaged Packaging||Product’s original packaging/ box should be undamaged.|
The Heera Agro will refuse to accept the returns if any of the above conditions are not met.
For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the HAI.
The Heera Agro Industries reserves all rights to accept or reject the return/refund of products which are sold on heeraagro.com
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